Company Questions

Q:Who owns the Ultreo company now?

A: Ultreo was purchased recently by a set of investors with a long history in the dental industry. The new Ultreo, Inc. is based in Seattle, a hub for ultrasound technology and close to the University of Washington where the Ultreo technology was invented. The new owners are passionate about Ultreo and are strongly committed to bringing this innovative technology back to the consumer and dental professional market.

Q:Where is the company located?

A: The new Ultreo, Inc. is based in Seattle, a hub for ultrasound technology and close to the University of Washington where the Ultreo technology was invented.

Q:Will the company have Sales Representatives for dental professional support?

A: Yes, we anticipate having a professional sales force visiting and calling dental offices towards the end of this year.

Product Questions

Q:Will the product be manufactured domestically or overseas?

A: The product is being manufactured in the USA using components from the U.S. and International suppliers.

Q:Will there be any changes to the product technology?

A: Ultreo used patented ultrasound waveguide technology combined with sonic bristle action. The product will continue to be manufactured using this proven, innovative technology.

Q:Where can I buy replacement brush heads for my Ultreo?

A: Please call us at 888 4.ULTREO (888.485.8736) to place your replacement brush head orders over the phone. Ultreo offers you free shipping and we accept all major credit cards. You are also able to order them online at drugstore.com.

Q:How much do replacement brush heads and full Ultreo units cost?

A: The MSRP is $39.99 and you can regularly purchase them directly from Ultreo for $34.99 with included free shipping.

Q:Will there still be an option to participate in Brush Head Subscription program?

A: Yes, we plan to reintroduce the Brush Head Subscription program in the near future which provides auto-shipping to customers at 3 or 6 month intervals.

Q:Will Ultreo be sold in retail stores?

A: At this time we anticipate that Ultreo will only be available on our website, the Ultreo customer service center, drugstore.com and from your local dentist at dental offices world-wide.

Q:When will Ultreo be available to dental professionals to try?

A: We are working hard to get the full Ultreo units back into production and will be sure to provide updates as soon as they are ready. Please click here to provide us with your email address so we can contact you when Ultreo is available for consumer purchase and professional dispensing.